MANAGEMENT OF INFORMATION SYSTEM CHANGE Essay Example | Topics and Well Written Essays - 2000 words

MANAGEMENT OF INFORMATION SYSTEM CHANGE - Essay Example The advantage is in terms of faster communication and effective information processing, which all becomes possible when firms have diversified information management systems (Dupouet 2013, pp. 6-15). Theoretical View According to modern business theorists, modernisation has brought volatile environments for businesses. Such environments are trendy and hence demand change in the organisation systems. The ability to adjust to the change has become prerequisite (Nowduri 2010). Without modification the firms cannot progress or even survive in the globalised business order. According to Bate’s study in 1994, there are two levels of organisation change: incremental and transformational (Macredie et al. 2005). The incremental change is stage-wise and is based on minor modifications just as change of an information system, processes or structure. Transformational change is radical and depends on the level of incremental change achieved within the organisation system (Marco 2012, pp. 2 20-229). Changing the information setup is a part of the organisation change process and to implement it, there are several issues that organisations have to address (Clarke 2012, pp. 79-81). This report will bring insight into theMIS change process in terms of two organisational setups including NHS (National Health Service) and Amazon. This is to bring a clear viewpoint on information system change by having a practical example of organisations presently operating. Information System Change in Amazon DATA Amazon is a leader in electronic sales and retail works on electronic data and information (Matthews 2012). The company has acquired electronic modules to manage customer based data. The nature of data is electronic, for which Amazon administrators utilise the excessive content management process (Soderstrom 2012). The reliance is highly on e-commerce and electronic management systems where information is spread to appear for international customers and the market. Amazon being a true market seller has brought diversified data management systems (K Laundon & J Laundon 2012, pp. 4-20). To manage online service activities, the enterprise has deployed advanced communication networks. These activities include site management, communication, interaction, flexible merchandising and transaction processing, which all have become possible by Amazon’s online information management system (Gorman 2012). The enterprise works on self-deployed information systems, and also has acquired commercial licensed systems for extensive information processing. This is all to ensure effective data management and communication, which are essential features of Amazon as an international business organisation (Gorman 2012). The real and most apparent change brought by Amazon was its transition from a small business enterprise into a large data holding corporation. It was all because of modifications made on the information side and in the World Wide Web business. Keeping data o f million customers at one time were not possible if Amazon had not planned its e-commerce activity. To organise the e-commerce operation, Amazon deployed an international data management mechanism (Pratt & Adamski 2011, pp. 1-30). This managed data of millions of customers at one time of operation and at a single time of retrieval. All of this was done in short time and with a maximum coverage of benefits. The design